Order Policy

PRICING: Please note that all prices are in U.S. Currency. Shipping and handling are not included.

ORDER PROCESSING POLICY: After you submit your order, you will receive a computer-generated confirmation that your order was placed. We will then contact you with a personal email regarding the availability of your item(s). If shipping, handling or insurance applies to your order or if sales taxes apply, we will also let you know those amounts at that time. Your order will be shipped within 3 weeks. Please use our secure server to place an order using a credit card. Current applicable fees will be charged in cases of bounced checks.

SALES TAX: Sales taxes (if any) are calculated based on the location to which the product is being shipped.

OUR SHIPPING POLICY: Most items will be shipped by U.P.S. and insured or shipped by Priority mail with confirmation of delivery. You may elect to have your order shipped by an alternative carrier if you notify us at the time the order is placed. All orders shipped to addresses outside of the U.S. will be shipped by U.S. Postal Service or UPS.

OUR RETURN POLICY: We're certain you'll be happy with your merchandise. If you have any questions about the item(s) you are ordering, please email us before placing your order.
If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you are responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return.

OUR DAMAGE POLICY: We take extra precautions to pack our orders to prevent damage. If, despite our efforts, your order does arrive damaged, you must take the entire order (all contents and all original packing material) to the shipper, whether UPS or the U.S.P.S. to file a claim. Do not repack and do not mail the damaged items back to us. This will void the insurance and we will not be able to give you a refund.


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